Priority Plumbing & Heating
Review Summary
- Positive experiences: Customers consistently praise Priority Plumbing & Heating for being communicative, prompt, friendly, efficient, and professional.
- Reliable service: They are praised for showing up on time, providing clear pricing, and completing work quickly.
- Quality work: Reviewers report successful repairs, installations, and maintenance, often resolving issues that other companies couldn't.
- Specific examples: Mentioned services include hot water heater repair/replacement, faucet work, new stop installation, and general plumbing for renovations.
- Owner and Plumber: Mike (owner) and Eric (plumber) are frequently mentioned by name and commended for their service.
- Trustworthy: Customers appreciate the honesty, expertise, and fair pricing.
- Maintenance: Positive experiences with tankless water heater maintenance, including honest recommendations on service frequency.

Reviews
View All on Google4.7
(63 reviews)
Christina Carr
The guys at Priority Plumbing are fantastic! Mike the owner is extremely communicative and gave me a direct price, no surprises…love that! He was able to get the job done quickly and based on my schedule. Eric, the plumber that showed up was so friendly and efficient. I will definitely be hiring them again for an upcoming project we have in the works.
Andrew Peters
Big thanks to Mike & Eric for troubleshooting and fixing the hot water in my shower! They were quick to get here, very friendly, patient, and able to accomplish what another company I had used previously couldn’t. Will definitely be using Priority again. Highly recommend!
Dale S
Thank you Mike & Eric! It was amazing that Mike returned my call on the same day! That says a lot about this plumber. He was able to schedule me in two day's time. Sadly, my plumber passed away on Monday (he was scheduled to do a job for me on Wednesday) All in preparation for another job to be done on Thursday) Eric came Thursday morning, early to remove the faucet off the island, and then came back the following Monday to re mount the faucet! On top of that Eric was able to fix two loose faucets in the master suite on the same day for a decent price. Priority Plumbing will be my guy for any other jobs I need in my properties management biz for sure!
Eric
I needed a new stop installed at my meter. Priority was able to contact Kent county water, they were needed to shut the water off at the street.set up an appointment to meet and be here the following day! Great job
JoAnne Houde
After a horrible experience trying to choose, speak with and have a plumber show up, I called Priority Plumbing. What a blessing! I spoke with Mike who promptly took the information and sent Eric to fix the issues with my plumbing. Eric texted when he was on his way. He showed up exactly when he said he would. He had a nice truck full of all the tools, equipment and supplies needed. He explained pricing clearly. Eric worked professionally. When he was finished I was confident that everything was fixed and fixed properly. It was such a relief to know that all was well under my sink. I would highly recommend Priority Plumbing to everyone!
Danielle Cleary
December 1, 2020
We just did a kitchen and bathroom renovation and needed some plumbing work done--new toilet, plumbing for 2 sinks, and a garbage disposal installed. Work was done promptly and professionally. We also discussed some issues we've been having with our hot water, and he proposed a solution for us (flushing the tankless water heater). Seems to have solved the problem. Mike is our go-to plumber, highly recommend his work.
Mike Fiore
great service and on time. Mike and crew changed out a water heater for me during the last snow storm.
emckinnon2
Been using this company for a few years to do maintenance on my tankless (navien) water heaters (~$250-275 per unit). They're always prompt, communicative, and efficient. I liked that they were honest with me after my first maintenance appointment about frequency of visits needed. They easily could have lied and told me I needed yearly maintenance but the guy said the system was clean enough that I could probably extend to every 2 years if all was working well. At my second appointment earlier this year, Mike came out and not only did the routine maintenance, but went in depth to investigate a shower heating problem I was having ever since we had a different plumbing group reinstall a shower. He didn't charge anything for essentially a consultation, and even gave me a discount on the maintenance since I had two water heaters. Based on my two appointments, feel like these guys are genuine, competent, professional, and reasonably priced which is seemingly rarer to find post-COVID.